Privacy Policy

WOW Window Cleaning LLC Privacy Policy

Effective Date: October 27th, 2023

1. Introduction

Welcome to WOW Window Cleaning LLC (“we,” “us,” or “our”). At WOW Window Cleaning LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, store, use, share, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

Please take a moment to review this Privacy Policy carefully to understand how we handle your personal information. By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

2. Data Collection

2.1 Information We Collect

We may collect the following types of personal information:

  • Contact Information: This includes your name, email address, phone number, and physical address.
  • Payment Information: When you use our services, we may collect payment details, such as credit card information, to process payments.
  • Service Information: Information related to the window cleaning services you request, including details about your property.
  • Communication Data: Records of your interactions with us, including emails and customer support inquiries.

2.2 Collection Methods

We may collect your information through various methods, including:

  • When you visit our website.
  • When you contact us by email, phone, or in person.
  • When you use our services and provide information necessary to complete the service.

3. Data Usage

We may use your personal information for the following purposes:

  • To provide you with window cleaning services as requested.
  • To communicate with you regarding your service requests, appointments, and updates.
  • To process payments and invoices.
  • To improve our services and website.
  • To comply with legal and regulatory obligations.

4. Data Sharing

We may share your personal information with third parties under the following circumstances:

  • With service providers: We may share your data with third-party service providers who help us with payment processing, marketing, and customer support.
  • Legal requirements: We may disclose your information when required by law, legal process, or governmental authorities.
  • Business transactions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We take data security seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These security measures include encryption, access controls, and regular security audits.

6. Users’ Rights

Under GDPR, you have specific rights related to your personal data. These rights include:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You can request corrections to inaccurate or incomplete data.
  • Erasure: You have the right to request the deletion of your data, subject to legal obligations.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your data in certain situations.
  • Restriction: You can request restrictions on the processing of your data in certain situations.

To exercise these rights, please contact us using the contact information provided in Section 8.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any changes will be posted on this page, and the date of the latest revision will be updated.

8. Contact Us

If you have questions or concerns about this Privacy Policy, need to exercise your data rights, or wish to contact us for any reason, you can reach us at:

Thank you for choosing WOW Window Cleaning LLC. We are dedicated to providing exceptional window cleaning services while ensuring the privacy and security of your personal information. Your trust is important to us, and we are here to address any privacy-related concerns you may have.

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